Q. How does the hierarchy work?
A. This document provides an overview of the LeadMaster hierarchy. http://www.leadmaster.com/LeadMaster-Library/Marketing-Literature/WorkGroup-Configuration-Guide.pdf
Q. I don't see the label for a partner rep. What can I do?
A. Chances are the label has been turned off in your labelset. You can go to Administration then Customise Pages. Select Search Page. Then click on Partner Rep and either give it a label or select to use standard label. This will allow you to see and use the Partner Rep fields.
Q. Is there a limit to the number of account managers and partner reps I can have?
A. There are no limits. LeadMaster has customers with thousands of reps using the system!