How do I run “Trace Route and Ping” reports? – used for determining if I am making contact with the servers in a timely manner?
Instructions posted here:
- http://www.leadmaster.com/LeadMaster-Support/LeadMaster-PDF-Files/Support-Library-Files/Slow-Response-times-tracert-ping-Oct2009.pdf
- Run a series of three Trace Route and Ping reports immediately upon experiencing any connectivity or responsiveness issues and forward to help@leadmaster.com.au with your user information